Trade Counter
Please be advised that our trade counter is CLOSED.
However orders can be placed for collection online via our sales team
If you live in any of
the below postcode areas, please call or email the office for a quote:
AB, BT, GY, HS,
IM1-19, IV, JE, KW15-KW17, KW1-KW14, PA, PH, PO30-41, TR, ZE
Order Placing.
By placing an order through the website, you confirm that:
You are older than 18 years of age, legally capable and authorised to enter into a contract.
You accept all the terms of trading set out in this document.
Any palletised delivery cost based on forklift offload and good access. Any other delivery requirements priced on application.
Prices and Payment.
Our pricing system is based on product weight, size and delivery postcode. While similar businesses charge a 'set pricing module' or build the shipping cost in to the product pricing, we have designed our shipping system to be as cost effective and transparent to the customer as possible.
We only charge what our courier charges us!
Please use our shipping calculator on the basket page for an accurate shipping price.
The total price shown at checkout is the price you will be charged. When paying for your goods by credit card, your card details are encrypted for total security.
Delivery.
If you require your items urgently/for a specific day, please call 0151 678 7997 after your order is placed so that we can do our best to accommodate you.
Delivery is quoted for mainland UK, charges for other non-mainland destinations must be requested prior to your order being submitted, it is your responsibility to confirm delivery location. A surcharge will be applied for re-delivery due to incorrect delivery address being given.
Delivery will by way of carrier, details of large consignments will be advised separately, to ensure off-loading at delivery point is trouble free. Most goods are stock items and will be despatched the next day, however, we will notify you by email if the delivery of goods will be more than 5 working days.
Our delivery service operates between 0830am to 1800pm Monday to Friday. For special deliveries it is your responsibility to confirm requirements. An extra delivery charge may be applicable.
All goods must be checked on arrival, the goods must agree with the delivery and order documentation. All goods must be signed for, title and risk of the goods shall pass to you upon delivery and receipt by our carrier of a signed delivery note.
Returns Policy.
Faulty Goods - in the unlikely event that the goods are in any way faulty, you have the right to a full refund for faulty goods 30 days after the item purchase date.We will issue returns note, and arrange for collection, it is your responsibility to ensure the goods are available for collection, and are returned within 30 days. It is your responsibility to advise us in writing or email if you require replacement goods, or a refund. A refund for returned faulty goods will be made within 14 days after inspection of the goods. Replacement goods will be sent immediately after inspection of the returned goods.
If for any reason you wish to return goods that are not faulty, you may do this at any time up to 14 days after receipt of the goods. Goods must be returned undamaged and in re-saleable condition in their original packaging. Any such returned goods are returned at your own cost and risk. A refund for returned un-damaged goods, less original delivery costs, will be made within 14 days after inspection of the goods.
If you require alternative goods, it is your responsibility to advise us on your requirements.
This returns policy does not apply to the returning of unwanted goods that have been specially produced in design, colour or bespoke in any way, this doesnot apply to the returning of unwanted goods that have been specially produced in design, colour or bespoke in any way, cut tube and powdercoating orders are non-returnable, as they are both "bespoke".
Security & Privacy.
Delta Services Limited t/a megagardenstore.com, we promise to treat your personal information with utmost care, and not reveal any information to a third party. We may from time to time send product information and offers via email to you directly, but not through a third party. If you do not wish to receive product information or offers, please inform us by email.
Description.
All pictures, illustrations and descriptions are for illustrative purposes only, and show or represent the product described as accurately as possible. However, where product illustrations are unavailable or unsuitable, we reserve the right to substitute an alternative product of a similar or better quality. The information is provided only as a guide. Full technical information is available for all products purchased upon request. All goods conform to manufacturers quality standards.
Force Majeure.
We shall incur no liability for failure to perform our obligations under this contract due to the existence of circumstances which we have not caused or are beyond our control.
Feedback
We welcome your valuable comments in striving to achieve 100% customer satisfaction, we also would be grateful if you have constructive comments to improve our product offering and service.
Our Terms & Conditions of Sale do not affect your statutory rights.
If you have any questions, please do not hesitate to contact us.